Website Support & Maintenance Services
Ongoing Support for Drupal, WordPress & Custom Websites.
I provide flexible, expert website support services for businesses and organisations of all sizes. Whether you need occasional help or a regular maintenance plan, I offer tailored solutions to keep your site fast, secure and running at its best.
Support is available on-demand or via monthly retainers, with responsive, direct communication and clear, actionable advice.
Drupal Support & Maintenance
UK-based Drupal developer offering reliable, expert support.
I provide professional Drupal support services across all versions, including Drupal 9 and 10. Whether your site needs regular security updates or help with complex configuration issues, I can assist with:
- Security updates and core/module patching
- Configuration and module troubleshooting
- Performance optimisation and caching (Varnish, Redis, etc.)
- Editorial support and improving the admin UX
- Drupal theming and custom template fixes
- CKEditor 5 customisation and integration
- Multilingual site support
I take a careful, test-led approach to updates and always ensure backups are in place before applying changes.
WordPress & WooCommerce Support
Expert help with content issues, plugin conflicts, and broken layouts.
With years of hands-on experience in WordPress development, I offer support for WooCommerce stores, custom themes, Gutenberg blocks and plugin-based sites. Services include:
- Plugin and theme updates with conflict resolution
- WooCommerce bug fixes and checkout issues
- Core upgrades and backup setup
- Page speed improvements (e.g., image compression, lazy loading, caching)
- Help with custom post types, ACF and content editing
- Block editor customisation and template fixes
- SEO audits and troubleshooting visibility issues
JavaScript & Front-End Troubleshooting
Fix layout, interaction and display problems across devices and browsers.
If your site has broken components, inaccessible features or rendering issues, I can help resolve them with a front-end developer’s eye for detail:
- Responsive design issues (mobile, tablet, desktop)
- JavaScript errors and conflicts
- jQuery-related bugs or legacy script issues
- Accessibility and usability improvements
- Page speed and Lighthouse/Core Web Vitals enhancements
- Form validation or interaction bugs
Website Security & Maintenance
Keep your website stable, secure and performing optimally.
Ongoing support ensures your website is safe, efficient and aligned with best practices:
- Regular security patching and updates
- Malware scanning and cleanup
- Uptime monitoring and alerting
- Backups (manual or automated) and restoration
- Technical SEO audits (sitemaps, indexing, redirects, etc.)
Project Recovery & Emergency Fixes
Rescue projects abandoned by other developers.
If your web project has stalled or launched in a poor state, I offer fast, focused help to:
- Evaluate and audit current progress
- Identify blockers and priority fixes
- Fix code or configuration issues left incomplete
- Get your site live and working to spec
- Create a roadmap for long-term stability and success
Flexible Support Plans to Suit Your Needs
You can work with me on a one-off basis, or through monthly or quarterly retainers for peace of mind and priority access. Support is offered across a wide range of platforms and codebases including:
- WordPress & WooCommerce
- Drupal 9 & 10
- Custom PHP applications
- JavaScript/jQuery-based websites
- Static HTML/CSS sites and hybrid stacks
Let’s Keep Your Website Running Smoothly.
Whether you're a solo business owner, agency, or organisation, I’ll help you stay online, secure and stress-free.
Contact me today to discuss your support needs.
Support Services
- Flexible, Expert Website Support for Businesses Across the UK.
- Technical Website Maintenance
Reliable support for Drupal, WordPress, WooCommerce, and custom-built websites—covering security, updates, performance and more. - Ongoing Website Support UK
Monthly or on-demand retainers ideal for businesses, charities and organisations needing consistent, expert help. - Front-End & Back-End Troubleshooting
Fix layout, JavaScript, theme, or plugin issues quickly—across WordPress, Drupal, and custom PHP/JS builds. - WordPress & WooCommerce Support
Plugin conflicts, checkout bugs, performance optimisation and block editor customisation—all handled with care and precision. - Drupal Support & Upgrades
Core and module updates, editorial help, CKEditor 5 customisation, and version upgrades from 7/8/9 to 10+. - Emergency Fixes & Project Rescue
Fast help for stalled or broken websites. Restore stability, fix critical issues and get your project back on track. - Performance, Security & SEO
Speed improvements, uptime monitoring, malware cleanup, and visibility audits to keep your website healthy and high-ranking. - Agency Collaboration
Seamless support for UK-based digital agencies and in-house teams. White-label and subcontracting support available.
Recommendations
What more can I say apart from Justin is the best in the business, bar none. Having worked with a number of web developers in my time, it's the attention to detail that sets him apart from all others.
His approach is both clinical and creative. He will listen to all requests, make suggestions where relevant, and - more importantly - never shy away from a challenge when others would. From the over-coded mess that was to be our new website, Justin helped us unravel and develop an ecommerce store that was ready for launch in less than half the time we’d already accrued with our previous developer.
Put simply, to choose anyone else over Justin would be a bad business move. I cannot recommend him highly enough.
Kev Bailey
Marketing Manager at APC Workwear
There are few better web developers or IT problem solvers than Justin, he is also a skilled creative designer. He took a failing project over and turned it into a successful one within three months. The previous developers had taken six months to create a poorly developed mess. Justin had to unravel it all and find fixes for so many things. He has good knowledge of business and will provide you with a solution that fits your needs. Once he knows where you want to go and what you want to achieve he will find you the best path forward.
Robin Chater
Secretary-General at The Federation of International Employers (FedEE)
The quality of Justin's work has always been exceptional, exceeding every brief given to him. His knowledge of a wide variety of platforms and programming languages makes him one of the most versatile web designers / developers I know and an incredible asset to any organisation.
James Morell
Head of Search at Future Publishing
Justin is a highly skilled and versatile web developer who possesses an extraordinary talent for taking extremely complex problems and breaking them down into workable solutions.
He has a rare gift of being able to articulate all of his technical knowledge with ease to colleagues and clients, earning their trust and respect.
His diligence, attention to detail and ability to work to tight deadlines meant he was a joy to work with for those two years. I could always rely on Justin to get the job done, and to the highest standard possible, and therefore would have no hesitation in working with him again in the future.
Joanna Round
Project Manager at Motherlode Media
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